Rental Car Procedures

Enterprise Rental Car Drop off Procedures

State Farm utilizes Enterprise car rental services for their employees. State Farm will send security an email when a rental will be picked up and dropped off. Below are the steps that security will follow:

  1. State Farm will send an email to the Ad Services team stating they will have a car dropped off at the site with the following information:
  2. Driver: First, Last name
    Pick Date: February 14th, 2017
    Pick Up Time: 8:00 A.M.
    Return Date: February 16th
    Return Time: 5:00 P.M.
    Vehicle Type: Car
    Department Code: 12776455803
    Contact Number: (678) 123-4567

  3. The Enterprise employee will come and park the vehicle in visitor parking.
  4. The Enterprise employee will give the keys and paperwork to security which will be kept in the security office. The Keys will be secured in the key box.
  5. Once the State Farm employee comes to pick up the car they must show I.D and sign off that they received vehicle.
  6. The Security officer will document the transaction in the Enterprise Car Rental Log.
  7. When the vehicle is returned, the vehicle must be parked in visitor parking.
  8. The keys will be turned back into security and must be secured in the key box in the command center.
  9. Security Officer must sign off in the Enterprise Car Rental Log that they received it back with date and time.